Shauni is the founder and owner of The Right Way Company. After years of working as an Independent Support Worker, Shauni wanted to bring on a small team to expand the reach of support she could provide to have a bigger impact on her local community. What started out as just a cleaning business, Shauni called on her lived experience as a carer to a family member, as well as years of support and care to those around her, to become a Support Worker and to assist and help people of all abilities achieve their goals.
Shauni identified and witnessed the impact of service providers solely driven by growth, and she recognised a pressing need for a support service business that stays true to participant choice and doing things The Right Way for their clients.
Shauni is the proud Mum of two boys, Dallas & Nash, with her husband Mark, and their goal is to make a difference in the world today, doing their part to create a more inclusive and supportive future, and to create a legacy that they can be proud of to pass onto their two boys.
Mark, our in house Coach, grew up with a family member in a wheelchair and has been around people living with disabilities his entire life. This, coupled with his desire to support and help those around him to live the best life they can, as well as his love for sports, has made a career path as a support worker a no brainer.
Mark has experience working with children and adults with varying disabilities, and specialises in sports coaching and development for all ages, and all abilities.
Mark is the proud father of two boys, Dallas & Nash, with his wife Shauni, and their goal is to make a difference in the world today, doing their part to create a more inclusive and supportive future, and to create a legacy that they can be proud of to pass onto their two boys.
Shauni & Mark, our husband and wife duo, worked as independent support workers after lived experience with family members facing disabilities. Together with Krystle, our team member since day one, we have been working in the NDIS landscape since 2020 and obtained a deep understanding of the challenges faced by individuals living with a disability. We witnessed the impact of service providers solely driven by growth, who lost touch of what truly matters, doing things The Right Way for their clients.
At The Right Way Company, we are dedicated to making a positive impact in the lives of individuals with disabilities. With a passion for fostering independence and enhancing quality of life, we provide a range of support services tailored to meet the unique needs of our clients.
A proven track record of achieving 100% success in client goal attainment.
A dedicated and professional team tailored for your support needs
“Mark has been instrumental in Oskar’s development. He has fit into our family schedule and it feels like he has always been around because of how genuine and natural his support and care for Oskar is. There has never been an issue and even last minute changes or as unexpected needs arise, Mark is always there. His ability to build such a close, trusting, and natural bond with Oskar gives us so much peace of mind, knowing that our little man is cared for by someone we trust.”
Client
“I feel so lucky to have this team supporting me. Every team member I’ve met has been so kind and genuinely cared about me as a person. They always listen and make me feel valued. Thank you for making such a big difference in my life!”
Client
“Every shift with Krystle feels like a mix of getting things done and having a great time. She makes even the hardest tasks seem manageable, and I always end up smiling by the end of our time together. She has brought so much positivity into my life!”
Client
“This company has been incredible in helping me work toward my personal goals. Whether it’s learning a new skill or getting out in the community, they’ve always been supportive and encouraging. I couldn’t have done it without them!”
Client
“They are always on time, which means so much to me. I can count on them to show up when they say they will, ready to help. It’s such a relief to have a service I can trust.”
Client
“I’ve never felt more respected and valued. The team is always professional and ensures that my needs come first. They truly understand how to treat clients with dignity and kindness.”
Client
“You can tell this team is made for this kind of work. It doesn’t feel like a job to them—it feels like their calling. Their passion shines through in everything they do.”
Client
“Thanks to the amazing support workers, I’ve grown so much in my confidence. They always encourage me to try new things that I want to try and celebrate every little win with me. I’m so grateful for their belief in me.”
Client
“The support workers here are life-changing. They’ve helped me improve my daily routine, connect with others, and even try activities I never thought I could do. They go above and beyond every single day.”
Client
“This company stands out for all the right reasons. They combine professionalism, kindness, and a genuine love for what they do. I can’t recommend them highly enough to anyone looking for real, compassionate support.”
Client
Rather than aspiring to become a large company, our ambition is to remain small, agile, and personally conneced to all of our clients, ensuring that our services are deeply personalized, reliably delivered, consistently excellect, and always done The Right Way.